Firefox black screen issue

Jensen Breck
Offline
Topics: 107
Replies: 107
Joined: 28/08/2017

Hi,

 

 I can't open my Firefox since the other day, It just shows black screen when it opens. sometimes, a firefox safe mode prompt opens the area where the options are placed are all black. Sometimes when the safe mode prompt option appears(like after 200 tries), I can start my Firefox just fine using start in safe mode option, But when i close it, It goes back to black screen again. I tried: Reinstalling firefox Refresh/Reset Trying old version Shift running firefox Updated firefox Updated Antivirus

 

 

Please help.

 

           

Thanks!

 

 

I did not find the right solution from the Internet.

 

 

References:https://support.mozilla.org/en-US/questions/1178277

 

 

 

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05/10/2017 11:35:03