Fast Track Admin Overview
Easy to use admin area to edit your settings.
Fast Track Admin Edit
Edit Fast Track settings per department.
Fast Track Admin Help Area
Extensive help delivered right in the admin area.
Fast Track New Tickets
Provide Fast Track upgrades right on the submit ticket page.
Fast Track Ticket Sidebar Widget
Provide access to Fast Track upgrades on existing tickets.
Fast Track Tickets On Creation
Offer Priority Support At The Start Of A Support Request
When a client needs immediate support, its important to streamline the importance of a high priority request. With the Fast Track option provided right on the ticket submission page the client can communicate the requests importance with no further steps.
Instant access to ticket upgrades reduces the path to monetising your support area.
Upgrade Existing Tickets Right On The Ticket Page
A Handy, Well Placed Fast Track Widget
If a client misses the opportunity to upgrade a ticket on creation, they always have the option to upgrade open tickets through the modules sidebar widget, show on ticket pages.
Use the widget to monetise open tickets, and with built in Smarty support and a special {$fastTracked} variable you can tailor the content for, every tickets Fast Track status.
Per Department Fast Track Settings
Tailor Fast Track Options Per Department
While a blanket Fast Track rule might work for some sites, for ultimate flexibility the module allows you to tailor the Fast Track rules per department.
Full control over sidebar and ticket create content, you can tailor the experience to your brand.
Built In Smarty Support
Use The Power Of The WHMCS Template Engine Within Your Fast Track Settings
The Fast Track Module provides built in support for smarty template syntax. Any variables or template features found in your template can be used within your settings, even in the editor!
Get creative and take advantage of the template system within your content.
Extensive Help Content
Module Help Right In Your Admin Area
Unsure or need some guidance on a module feature? Hit the help icon and view our extensive help material for the module.
The help content is updated as we add new features, or when a query becomes common. With automatic updates this new content will get delivered right into your admin area.
If the help guide isn't enough our eager support team are happy to help, open a ticket and we will do our best to help.